149 Clear Creek Drive,Unit 108, Ashland, OR 97520 1-541-482-8333 info@northwestmemorycenter.com

Patient Portal


Happy March!

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Upcoming Office Closures:

Our office will be closed with limited availablity from April 1st-April 8th. We will be back in the office on 4/10.



Office NEWS: 

We have a new Administrative Assistant joining the team both in the office and remotely. Her name is Amy, and we are so grateful to have her. Thank you for making her feel welcome to the NWC family!





CURRENT HOURS: We are currently seeing patients Mondays and Wednesday from 9:30 AM - 5 PM (closed for lunch between 12:30-1:30PM) and Thursdays from 1:30pm-5pm. If you have business with the office staff on a Thursday morning, please call the office or send a portal message to schedule a time to come in. 

 

 

PATIENT PORTAL: The portal is a great space to send a quick message to the office, update your account details, view your visit summaries, and pay your bill. Please be aware that if you send a clinical portal message that really should be a short telephone appointment and/or requires Dr. Gordon to do a chart or supplement review to fully answer your question(s) you may be charged a fee between $40-80.


ADMINISTRATIVE FEES: We are a small office with no separate insurance or billing department. If you need our office staff to contact your insurance about coverage for diagnositcs or perscriptions or to submit Prior Authoirzations there will be an administrative charge of $20.  



PRESCRIPTION REFILLS: Please allow up to 72 hours for prescriptions to be completed after the time of receipt. If we receive a prescription request on a Friday or over the weekend, it may not be completed until the following week. 


Please contact the office if you have any questions. Thank you for your understanding and we look forward to working with you to make sure you receive access to the highest quality medical care. 

 

 Our fax number is 541-482-8398.

 

Thank you,

NWC Team


2023 FEES: Due to increases in our basic operating costs we have increased our rates beginning on January 15, 2023. You can see a list of our current charges in your Patient Portal under "Labs and Documents" then "General Resources for All Patients". 


 


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